Terms of Service

FitCaddie
Effective Date: September 4, 2026 · Last Updated: September 4, 2026

1. Acceptance of Terms

By accessing or using FitCaddie, including the website at https://fitcaddie.com/, the web application at https://fitcaddie.com/app, and our mobile application (collectively, the "Service"), you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. Your use of the Service is also governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

Age and Eligibility

You must be at least 18 years old and of legal age in your jurisdiction to use the Service. If you are under 18, you may use the Service only with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

Authority to Agree

If you are registering an account or using the Service on behalf of an organization, business, or entity, you represent and warrant that you have the authority to bind that organization to these Terms. You are responsible for all activity on any account registered in your name.

2. Description of Service

Service Overview

FitCaddie is a web and mobile application that gives golfers short, guided mobility and fitness routines. Based on the answers you give during onboarding and your daily check-ins, the Service builds a daily plan of exercises, lets you swap movements that hurt, tracks the sessions and rounds you log, and offers multi-week programs. The Service is made available to you through a web browser at https://fitcaddie.com/ and through our native mobile application available on the iOS App Store.

Health and Fitness Disclaimer: Not Medical Advice

FitCaddie provides general educational fitness content. It is not medical advice, physical therapy, diagnosis, or treatment, and it is not tailored to any individual's medical condition. The routines, cues, readiness scores, and "this hurts" swaps are the output of general rules applied to the answers you provide. They are informational only and are not a substitute for the judgment of a physician, physical therapist, or other qualified health professional.

Consult a qualified professional before starting any exercise program, especially if something already hurts, if you have a known medical condition, if you are pregnant, or if you are recovering from injury or surgery. Listen to your body. Stop immediately if a movement causes sharp, radiating, or worsening pain, dizziness, shortness of breath, or chest discomfort, and seek medical attention. You are solely responsible for deciding whether any exercise is appropriate for you, and you assume all risk of injury from your use of the Service.

Money-Back Guarantee on Paid Plans

Paid plans are covered by a 30-day money-back guarantee: if, within 30 days of your first charge, you are not satisfied for any reason, emailsupport@fitcaddie.com and we will refund your purchase in full. No reason is required. This refund is your sole and exclusive remedy for any claim that the Service did not meet your expectations.

Service Availability and Modifications

FitCaddie is provided "as available." We make no guarantee that the Service will be available at any particular time or without interruption. We may modify, discontinue, suspend, or restrict access to the Service, in whole or in part, at any time and for any reason without notice or liability, except as expressly prohibited by law. Such modifications may include changes to:

• Features, functionality, exercise content, programs, or user interface
• Service availability windows
• Performance characteristics or data storage limits
• Third-party integrations or data sources

We will use commercially reasonable efforts to notify users of material changes that negatively impact your ability to use the Service.

Technical Requirements

Your use of the Service requires an internet connection and a compatible device with a modern web browser or a supported version of iOS. We do not provide hardware. You are responsible for maintaining the equipment and internet service necessary to access the Service. Compatibility with specific devices or browsers may change over time.

3. User Accounts

Account Registration and Credentials

To use most features of the Service, you must create an account and provide accurate, complete, and current information as requested. You may register with an email address and password or by signing in with Google. You agree to keep your credentials confidential and not share them with any third party.

Account Security and Responsibilities

You are entirely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Notify us immediately of any unauthorized use of your account or any other breach of security
• Monitor your account for suspicious activity
• Sign out at the end of each session, particularly on shared computers
• Use a strong, unique password and change it periodically

You are liable for all activities conducted through your account, including any unauthorized use resulting from your failure to keep your credentials secure. We are not responsible for any loss or damage arising from your failure to protect your account information.

Account Suspension and Termination

You may initiate deletion of your account at any time by either of the following methods: (i) directly from within the Service by opening the Account page (fitcaddie.com/app/account) and selecting the account deletion option; or (ii) by contacting support@fitcaddie.com. Upon deletion, your account and associated personal data will be permanently removed within 30 days, except for data that we are required to retain for legal, accounting, tax, fraud-prevention, or regulatory compliance purposes (such as transaction records and records required by applicable consumer-protection laws), which will be retained only for as long as legally necessary. Deleting your account cancels any Annual plan purchased through fitcaddie.com; no further charges will be made. Deleting your account does not automatically cancel a subscription purchased through the Apple App Store. You must cancel that subscription through Apple (Settings > [your name] > Subscriptions on iOS).

We may suspend or terminate your account and access to the Service immediately, without notice and without liability, if:

• We believe you have violated these Terms
• We determine that you have engaged in fraudulent, illegal, or harmful activity
• Your payment method becomes invalid and remains unpaid
• We discontinue the Service or a particular feature
• As required by law

Upon termination of your account, your right to use the Service immediately ceases. Certain provisions of these Terms will survive termination, as set forth in the Survival provision of Section 10 (Termination).

4. Intellectual Property

Platform Ownership

The Service, including all content, features, functionality, designs, interfaces, code, graphics, photographs, exercise videos, programs, text, and other materials (collectively, "Platform Content"), is owned by Software Secrets LLC or its licensors. All Platform Content is protected by copyright, trademark, trade secret, patent, and other intellectual property laws.

Limited License to Use

Subject to your full compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. This license is personal to you and may not be assigned, sublicensed, sold, or transferred to any third party.

Restrictions on Use

Except as expressly permitted by these Terms or as required by applicable law, you may not:

• Reproduce, distribute, publicly display, or publicly perform any portion of the Service, including exercise videos, routines, and programs
• Modify, adapt, translate, or create derivative works based on the Service
• Remove, alter, or obscure any copyright, trademark, patent, or proprietary notices
• Use the Service to create a competitive product or service
• Reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying logic of the Service
• Rent, lease, lend, or loan the Service to any third party

Trademarks

The name "FitCaddie" and related logos, marks, and slogans are trademarks of Software Secrets LLC. You may not use these marks without our prior written consent. All other trademarks, product names, and company names used on the Service are the property of their respective owners.

Your Content

You retain ownership of the content and data you submit to the Service, including your onboarding answers, daily check-ins, session logs, round history, notes, and similar user-provided material ("Your Content"). By submitting Your Content, you grant Software Secrets LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display Your Content solely as necessary to operate, provide, secure, and improve the Service. This license ends when Your Content is deleted from the Service (for example, when you delete your account), except for copies in routine backups that are removed on the normal backup-rotation schedule and data we must retain for legal compliance. We may also use data derived from Your Content in de-identified, aggregated form (for example, to improve how plans are built), provided it no longer identifies you.

User Feedback

Any feedback, suggestions, comments, ideas, or other input you provide to us regarding the Service ("Feedback") may be used by us for any purpose, including improving the Service, without obligation or compensation to you. You grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and incorporate any Feedback without restriction.

5. Payment Terms

Plans and Pricing

The Service is offered on the following plans. Current pricing is shown on ourpricing page. Prices are in U.S. dollars unless otherwise specified and may vary by region.

• Free Trial: A 7-day free trial of the full Service. No payment method is required to start the trial. When the trial ends, access to the full Service requires a paid plan.
• Annual Plan: A subscription billed once per year that renews automatically until you cancel.
• Lifetime Plan: A single one-time payment for ongoing access to the Service for as long as we operate it. The Lifetime plan never renews and is offered in limited quantity; we may close it to new purchases at any time.

Plans may vary by region and by where you purchase (fitcaddie.com or the iOS App Store). A plan purchased on either platform unlocks the Service on both the web app and the iOS app when you sign in with the same account.

Billing and Auto-Renewal

When you purchase the Annual plan, you authorize us to charge the payment method you provide on a recurring annual basis. We will send a reminder email to the address on your account before your first charge. Your subscription will renew automatically at the end of each billing period unless you cancel before the renewal date.

You understand that by agreeing to auto-renewal terms, you are authorizing recurring charges and that no additional notice or affirmative consent will be required prior to each renewal charge, except where required by law.

Payment Processing

All payments are processed through third-party payment processors. We do not directly collect or store your full payment card information. Payment processing is subject to the terms and conditions of the payment processor. If payment fails, we may retry the charge using the payment method on file. Repeated payment failures may result in account suspension or termination.

Taxes

You are responsible for determining and paying any sales tax, VAT, GST, or other taxes that may apply to your use of the Service. If applicable law requires us to collect and remit taxes, those taxes will be added to your fee.

Price Changes

We may change plan prices at any time. If you have an active Annual plan, we will provide at least 30 days' written notice before any price increase takes effect. Your continued use of the Service after a price increase constitutes acceptance of the new price. If you do not accept a price increase, you may cancel your subscription during the notice period without penalty. Price changes do not affect a Lifetime plan you have already purchased.

Cancellation

You may cancel your Annual plan at any time from the Account page in the Service or by contacting support@fitcaddie.com. Cancellation takes effect at the end of your current billing period, and you will retain access to the Service through the end of that period. No refunds or credits are issued for partially used subscription periods unless required by the refund policy below or applicable law.

Refund Policy

If you request a refund within 30 days of the original purchase date of an Annual or Lifetime plan, you may request a full refund of the fee paid. Refund requests must be submitted to support@fitcaddie.com within 30 days of the original purchase date. We do not require a reason and will not ask you to justify the request.

Once a refund is issued, your paid access will be terminated and any paid-only data (program enrollment, session logs, round history) will remain in your account but become read-only until you purchase a plan again. Refunds are issued to the original payment method within 5-10 business days of approval. This refund policy applies to plans purchased directly through fitcaddie.com; App Store purchases are governed by Apple's refund policies (see Section 6).

No refunds are available from us for plans purchased through the iOS App Store; instead, in-app refunds are governed by Apple's refund policies. To request a refund for an in-app purchase, use Apple's refund request process athttps://reportaproblem.apple.com.

Plan Changes

If you purchase a Lifetime plan while on an active Annual plan, the Annual plan is cancelled and no further renewal charges will be made. Unused time on the Annual plan is not refunded except as provided in the Refund Policy above.

6. Apple App Store: In-App Purchase and Auto-Renewable Subscription Terms (iOS)

The following terms apply to purchases made through the iOS App Store and supplement the general Payment Terms above. In the event of a conflict between these terms and the general Payment Terms, these terms control for iOS App Store purchases.

Subscription Details

FitCaddie offers in-app purchases on iOS, which may include an auto-renewable Annual subscription and a one-time Lifetime purchase. The name, length of each subscription period, price per period, and the features and content you will receive are displayed on the in-app purchase screen before you confirm your purchase. Exact titles, durations, and prices are shown at the point of sale and may vary by region.

Payment and Renewal

Payment will be charged to your Apple ID account at confirmation of purchase. An auto-renewable subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the renewal cost disclosed at the time of your original purchase (or the then-current price, if the price has changed and you have been notified as required by Apple).

Managing and Cancelling Your Subscription

You can manage your subscription and turn off auto-renewal at any time by going to your Apple ID Account Settings after purchase (Settings > [your name] > Subscriptions on iOS). Cancellation of the current active subscription period is not allowed; however, turning off auto-renewal will prevent future charges.

Free Trials

If you are offered a free trial, any unused portion of the free trial period will be forfeited when you purchase a subscription, where applicable.

Exclusive Use of Apple In-App Purchase

All digital content, features, and subscriptions offered through the iOS version of the Service must be purchased exclusively through Apple's In-App Purchase system. Refunds for iOS purchases are handled exclusively by Apple pursuant to Apple's published policies; to request a refund, please use Apple's refund request process athttps://reportaproblem.apple.com.

Privacy Policy

Our Privacy Policy describes how we collect, use, and share information in connection with the Service, including iOS purchases.

7. Prohibited Activities

You agree not to use the Service in any manner that:

• Is illegal, fraudulent, or violates any law, regulation, or governmental order
• Harasses, defames, threatens, or intimidates any person or entity
• Infringes upon any copyright, trademark, patent, trade secret, or other intellectual property right
• Constitutes spam, including unsolicited bulk email or messages
• Contains malware, viruses, worms, or other harmful code
• Attempts to gain unauthorized access to the Service or any user account or network
• Impersonates any person or entity or misrepresents your affiliation
• Scrapes, crawls, or automatically collects data from the Service without authorization
• Circumvents or disables security measures or access controls
• Uses the Service to develop a competing product or service
• Resells, rents, leases, or lends access to the Service
• Transmits adult, obscene, sexually explicit, or graphic violent content
• Disrupts the normal operation of the Service or interferes with other users' access

FitCaddie reserves the right to investigate and take appropriate legal action against anyone who violates these Terms, including removing content, suspending or terminating accounts, and pursuing civil or criminal remedies.

8. Limitation of Liability

Cap on Damages

Except as required by applicable law and except for breaches of confidentiality or intellectual property infringement, in no event shall FitCaddie, its officers, directors, employees, or agents be liable to you for:

• Indirect, incidental, special, consequential, punitive, or exemplary damages
• Lost profits, lost revenue, lost business opportunity, or loss of data
• Personal injury or health outcomes arising from exercises you choose to perform, to the fullest extent permitted by law
• Damages arising from your inability to use the Service or for any disruption of the Service

The total aggregate liability of FitCaddie to you under these Terms shall not exceed the total amount of fees you actually paid to FitCaddie in the 12 months preceding the claim. If you have not paid any fees (e.g., you used only the free trial), the cap on liability is $100.

Essential Purpose

These limitations reflect the allocation of risk between the parties and shall apply regardless of the form of action (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

No Warranties

The Service is provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. To the fullest extent permitted by law, FitCaddie disclaims all warranties, including:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, secure, or meet your expectations
• Warranties that any routine, program, or exercise will produce any particular fitness, mobility, pain-relief, or golf-performance result
• Warranties regarding the accuracy, completeness, timeliness, or reliability of Service content or third-party data
• Warranties that the Service will be free from viruses or other harmful components

Your use of the Service is at your sole risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless FitCaddie, Software Secrets LLC, and their respective officers, directors, employees, agents, successors, and assignees from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your violation of these Terms
• Your use of the Service in violation of applicable law
• Your breach of any representation or warranty you make in these Terms
• Your infringement of any third-party intellectual property, privacy, or other rights
• Any content you provide or any information you submit
• Your violation of any third-party terms of service

This indemnification obligation does not apply to claims arising solely from FitCaddie's gross negligence, willful misconduct, or violation of law.

10. Termination

Termination by You

You may terminate your account at any time, without cause, by contacting support@fitcaddie.com or using the account deletion feature within the Service.

Termination by FitCaddie

FitCaddie may suspend or terminate your account and access to the Service immediately, without notice, if:

• You violate any material provision of these Terms and fail to cure such violation within 10 days of written notice
• You engage in illegal, fraudulent, or harmful activity
• You repeatedly violate the prohibited activities section
• Payment for your account fails and remains unpaid after 30 days of notice
• We are required to do so by law
• We discontinue the Service

Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• You will lose access to your account and all associated data
• Any data in your account may be deleted within 30 days, at our sole discretion
• You remain liable for all fees and charges incurred through the termination date
• Certain provisions shall survive as set forth below

Survival

The following provisions survive termination or expiration of these Terms: Health and Fitness Disclaimer (Section 2), Intellectual Property (Section 4), Limitation of Liability (Section 8), Indemnification (Section 9), Dispute Resolution (Section 11), Governing Law (Section 12), Apple-Required Terms (Section 15), and any other provisions that by their nature are intended to survive.

11. Dispute Resolution

Informal Resolution

Before pursuing any formal dispute resolution, you and FitCaddie agree to attempt to resolve any dispute by informal means. You must first send a written notice to support@fitcaddie.com describing the nature of the dispute, the harm you have suffered, and the relief you seek. FitCaddie will respond within 30 days. Both parties will negotiate in good faith for 30 days to attempt to resolve the matter.

Mediation

If informal resolution fails, either party may initiate mediation by sending a written request to the other party. The dispute will be submitted to mediation administered by the American Arbitration Association (AAA) in accordance with the AAA Mediation Rules & Procedures. The mediation shall take place in Salt Lake City, Utah. Each party shall bear its own costs, and the parties shall split AAA's mediation fees equally.

Binding Arbitration

If mediation does not resolve the dispute within 60 days, either party may initiate binding arbitration. You and FitCaddie agree that any dispute arising from or relating to these Terms, the Service, or your use of the Service shall be resolved by final and binding arbitration rather than in court, except as provided in the exceptions below.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules & Procedures. The arbitration shall be conducted before a single neutral arbitrator. The arbitration will take place in Salt Lake City, Utah. Each party shall bear its own attorney's fees and costs. The arbitrator shall award reasonable attorney's fees and costs to the prevailing party, if awarded by the arbitrator.

Small Claims Exception

Notwithstanding the arbitration clause, either party may pursue a claim in small claims court if the claim is within the jurisdiction of the court and meets all requirements for small claims court proceedings.

Class Action and Jury Trial Waiver

You and FitCaddie agree that:

• Any arbitration or court proceeding shall be conducted on an individual basis only, not as a class action, collective action, or representative action
• You waive your right to participate in any class action lawsuit
• You waive your right to a jury trial
• The arbitrator may not consolidate the claims of multiple parties or engage in any class or representative proceeding

30-Day Opt-Out Right

Notwithstanding the arbitration clause, you have the right to opt out of this arbitration agreement. To opt out, you must send a written notice to support@fitcaddie.com within 30 days of first accepting these Terms. The notice must state that you opt out of the arbitration agreement and must include your name, address, email address, and the date of your acceptance of these Terms. If you opt out, all other terms of these Terms of Service will continue to apply, but neither you nor FitCaddie will be required to arbitrate disputes.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any dispute not resolved through mediation or arbitration shall be brought exclusively in the state or federal courts located in Salt Lake City, Utah, and you irrevocably consent to the jurisdiction and venue of such courts.

Consumers Outside the United States

If you are a consumer habitually resident outside the United States, nothing in these Terms, including the arbitration agreement, the class action and jury trial waivers, and the choice of Utah law and venue, deprives you of the protection of mandatory consumer-protection laws of the country in which you reside. Where the law of your country of residence gives you the non-waivable right to bring proceedings in your local courts, to have your local law applied, or to use a local dispute-resolution body, those rights are unaffected by these Terms, and the arbitration and venue provisions above apply only to the extent permitted by that law.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law. If a provision is severable, it shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.

14. Changes to Terms

FitCaddie may update these Terms at any time. We will post changes on this page and update the "Last Updated" date at the top. For material changes that negatively impact your rights or increase your obligations, we will use commercially reasonable efforts to provide at least 30 days' written notice by email or by posting a prominent notice on the website.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms. If you do not agree to the changes, you may cancel your plan before the changes take effect.

15. Apple-Required Terms (iOS App Store)

The following additional terms apply if you obtained the FitCaddie application from the Apple App Store and are required by Apple Inc. ("Apple"). These terms supplement, and do not replace, the other provisions of these Terms.

Acknowledgment

You acknowledge and agree that these Terms are concluded solely between you and Software Secrets LLC (operating as FitCaddie), and not with Apple. Apple is not responsible for the FitCaddie application or its content. Software Secrets LLC, and not Apple, is solely responsible for the application and the content thereof.

Scope of License

The license granted to you for the FitCaddie application is a non-transferable license to use the application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

Maintenance and Support

Software Secrets LLC is solely responsible for providing any maintenance and support services with respect to the application, as specified in these Terms, or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application.

Warranty

Software Secrets LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the application (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Software Secrets LLC.

Product Claims

You and Software Secrets LLC acknowledge that Software Secrets LLC, and not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession and/or use of the application, including but not limited to: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the application's use of the HealthKit and HomeKit frameworks, if applicable.

Intellectual Property Rights

You and Software Secrets LLC acknowledge that, in the event of any third-party claim that the application or your possession and use of that application infringes that third party's intellectual property rights, Software Secrets LLC, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Third-Party Beneficiary

You and Software Secrets LLC acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

Third-Party Terms

You must comply with applicable third-party terms of agreement when using the FitCaddie application.

16. Contact Information

If you have questions about these Terms of Service, the Service, or your account, please contact us at:

FitCaddie Support
Software Secrets LLC
Email: support@fitcaddie.com
Website: https://fitcaddie.com/
155 31st Street, Ogden, UT 84401

End of Terms of Service